Concerning speedtest of HKBN

Sat, Apr 9, 2005 at 11:16 AM

Hello Sir,
I am a HKBN user, and I have a few comments concerning the
speedtest.com.hk you have.
First, this test is truly INADEQUATE, since the speed of downloading
and uploading varies through out the process, and your speed test does
NOT give me the average, only one value among the process, which is
MISLEADING. I certainly believe HKIX2 could do better than that.
Second, which is what I am really DISAPPOINTED, is your test base
COMPLETELY on Microsoft-Window platform. And your test is NOT
CROSS-PLATFORM. It is quite useless to me as a Linux user. What is the
point of using Java when you are testing it ONLY for Microsoft XP? All
the browser, including Firefox which is cross-platform, CRASH when
uploading. This speak VOLUME about your consideration of user of other
OS.
Third, it appears to me HKIX2 is inexplicitly CONDONING the use of
Microsoft-Window XP as the ideal platform by DISCRIMINATING against
user of other OS, since the making of your website COMPLETELY
DISREGARD a growing number of Linux, FreeBSD and Mac user. I consider
this a CLEAR CASE OF PLATFORM DISCRIMINATION.

Regards
Innovator & Linux user

Dear MSir,

Thank you for your time to let us know your feedback on the service we rendered.

In order to provide users with a precise speedtest result, we use FTP method so that we physically transfer file to reflect the download and upload speed. So, the transfer rate at the begining phase is at its incremental stage and should not be counted until the transfer rate becomes steady. Because of this, we suggest users to record the transfer rate of their speed during the steady phase. If you would like to get the average transfer rate, we suggest you not to use browsers to do the testing. You can conduct the test through command mode. We have illustrated FTP command mode in DOS environment. Please refer to the FAQ for details.

Regarding your comment on supporting the website on different platforms, we thank you for your precious opinion and we will reflect it to our Management for consideration.

Your satisfaction and comments are always the force for our further improvement.

Yours sincerely,

SpeedTest@HKIX2
www.speedtest.com.hk